Preoperative Outreach to Improve Surgical Attendance

Starting soon · Not applicable

Conditions studied: Urology

In brief

This study aims to evaluate the impact of reminder call intervention on no-shows for urologic procedures in patients identified to be high risk for no-showing. Patients scheduled to undergo a urologic procedure will be randomized into two groups: the intervention group, who receives a series of reminder calls and text messages about appointment details and patient questions prior to the procedure date; and the control group, who receives standard care only. Secondary outcomes include rates of patient re-scheduling and healthcare utilization.

Key facts

Study ID

NCT07644819

Run by

University of California, San Francisco

People needed

68

Starts

2026-06-01

Expected to finish

2026-12-01

Last updated by the study team

2026-06-12

Who can join

Age: 18 and older. Sex: any. Healthy volunteers: not accepted.

You may qualify if…

• Adults aged 18 years or older
• Identified as high risk for no-show by the study predictive model
• Scheduled to undergo a urologic procedure at UCSF/UCSF affiliated sites

You may not qualify if…

• Younger than 18 years of age
• Not scheduled for a urologic procedure

Where it is running

• University of California, San Francisco — San Francisco, California, United States

Full record on ClinicalTrials.gov

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