Reducing Missed Appointments

Recruiting now · Phase 3

Conditions studied: Neurodevelopmental Disorders

In brief

There are four goals of this project: (1) To examine the impact of different appointment reminder messages on appointment attendance; (2) to determine the added benefit of a patient navigator reaching out in advance of appointments to families at elevated risk of missing their appointment, and determine the most common barriers families face in appointment attendance; (3) to evaluate which patients are at highest risk of missing their appointment, and to determine the effectiveness of the intervention trial across different patient risk levels; and (4) to examine if the missing appointment interventions increase the socioeconomic diversity patients.

Key facts

Study ID

NCT06915480

Run by

Hugo W. Moser Research Institute at Kennedy Krieger, Inc.

People needed

5000

Starts

2025-12-29

Expected to finish

2027-12-01

Last updated by the study team

2026-03-18

Who can join

Age: 0 and older, up to 24. Sex: any. Healthy volunteers: not accepted.

You may qualify if…

• All patients who are scheduled to be seen within the center for autism or the center for neuropsychological and psychological assessment for evaluation appointments will be automatically enrolled in the reminder message portion of the intervention trial.
• Patients who are at elevated risk within the center for neuropsychological and psychological assessment are automatically enrolled in the patient navigator portion of the intervention trial.

You may not qualify if…

• None for the messaging portion of the study
• For patient navigation, patients >18 years of age will be excluded.

Where it is running

• Kennedy Krieger Institute — Baltimore, Maryland, United States (enrolling)

Full record on ClinicalTrials.gov

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