AMIE's Clinical Conversational Abilities in an Urgent Care Setting

Completed

Conditions studied: Artificial Intelligence (AI), Clinical Reasoning

In brief

The purpose of this study is to determine the feasibility of a conversational artificial intelligence (AI) system to have a meaningful clinical conversation with a patient prior to an urgent care visit with their primary care physician. In this study, patients who are seeking an urgent care visit (that is, any type of medical visit with their primary care provider for a new complaint) will first have a conversation with an AI system. This interaction with the AI system will happen less than a week before their visit with their physician, and will be supervised by an independent physician who will interrupt in case there are any concerns about patient safety. After the interaction, a summary of the conversation will be sent to the patient's PCP, who will review prior to the in-person visit. The researchers will investigate: * Patient views on the AI system * PCP views on the AI system * Overall safety, as measured by the physician safety supervisor * Quality of clinical conversations, measured by standardized rubrics * Quality of diagnostic and management plans generated by the AI; these will not be shared with the patient or physician, but will be generated after the fact and compared with the actual diagnosis and management plan.

Key facts

Study ID

NCT06911398

Run by

Beth Israel Deaconess Medical Center

People needed

100

Starts

2025-04-02

Expected to finish

2026-04-06

Last updated by the study team

2026-04-20

Who can join

Age: 18 and older. Sex: any. Healthy volunteers: accepted.

You may qualify if…

• Age > 18
• English included as a primary language in the electronic health record
• Patient is seeking episodic (urgent) care at HCA

You may not qualify if…

• Age < 18
• English not listed as a primary language in the electronic health record
• Visit reason is related to pregnancy
• Visit reason is a psychiatric concern
• Visit is to establish care, or for follow-up care

Where it is running

• Beth Israel Deaconess Medical Center — Boston, Massachusetts, United States

Full record on ClinicalTrials.gov

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