Optimizing the Patient Experience Through Provider Coaching or Communication Intervention

Running, not enrolling · Not applicable

Conditions studied: Patient Satisfaction, Communication

In brief

Hypothesis: Clinicians who receive patient experience coaching or communication classes have improved patient satisfaction scores and improved clinician satisfaction.

Key facts

Study ID

NCT06329557

Run by

Mayo Clinic

People needed

45

Starts

2024-03-08

Expected to finish

2026-09-13

Last updated by the study team

2026-08-10

Who can join

Age: 18 and older. Sex: any. Healthy volunteers: accepted.

You may qualify if…

• Clinicians of Primary Care Mayo Clinic

You may not qualify if…

• Not clinicians of Primary Care Mayo Clinic or Residents within Rochester Primary Care Clinicians from Family Medicine, or Clinicians from Community Internal Medicine Geriatrics, Palliative Medicine, and Community Pediatrics and Adolescent Medicine

Where it is running

• Mayo Clinic in Rochester — Rochester, Minnesota, United States
• Mayo Clinic — Rochester, Minnesota, United States

Full record on ClinicalTrials.gov

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