MyChart Proxy Outreach to Parents (MyPOP)

Recruiting now · Not applicable

Conditions studied: Health Technology

In brief

The goal of this randomized controlled trial is to assess the extent to which different modes of contacting parents who have not yet enabled to access to their children's medical records will result in greater proxy access. The main questions the study aims to answer are: * will outreach via text or patient portal message result in more parents having access than usual care (which is in-office suggestions to get access). * which mode - text or portal - will get more parents access. Participants will get a text message, or a portal message through their own patient portal, or no message. The investigators will check access to see which group has increased more during the study period.

Key facts

Study ID

NCT05989308

Run by

Yale University

People needed

5200

Starts

2024-10-15

Expected to finish

2026-09-01

Last updated by the study team

2026-02-13

Who can join

Age: 18 and older. Sex: any. Healthy volunteers: accepted.

You may qualify if…

• Guardian of a child aged ≤12 years seen in one of the two identified health centers within the last 3 years with guardian status and contact information documented in the child's EHR

You may not qualify if…

• Preferred method of contact for guardians with no MyChart is telephone or physical letter to home
• Guardians with EHR proxy access already activated for all children in their care.

Where it is running

• Cornell Scott Hill Health Center — New Haven, Connecticut, United States (enrolling)
• Fair Haven Community Health Center — New Haven, Connecticut, United States (enrolling)
• Yale New Haven Health — New Haven, Connecticut, United States
• Yale School of Medicine — New Haven, Connecticut, United States

Full record on ClinicalTrials.gov

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