Encouraging Overdue Healthcare Appointment Scheduling Among Patients With Chronic Diseases

Completed · Not applicable

Conditions studied: Health Promotion, Prevention, Risk Reduction Behavior

In brief

The goal of this study is to determine the most effective messages for encouraging patients with chronic conditions, who have not seen their doctor in at least one year, to return to the clinic. Study participants will receive postcards or letters encouraging them to make an appointment. Researchers will assess whether messages increase appointment scheduling (and attendance).

Key facts

Study ID

NCT05000619

Run by

Geisinger Clinic

People needed

21562

Starts

2021-07-12

Expected to finish

2022-08-26

Last updated by the study team

2022-12-01

Who can join

Age: 18 and older. Sex: any. Healthy volunteers: not accepted.

You may qualify if…

• Geisinger patient, Geisinger Health Plan member or Medicaid patient
• Chronic illness
• No appointment for > 1 year

Where it is running

• Geisinger — Danville, Pennsylvania, United States

Full record on ClinicalTrials.gov

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