Comparing Modes of Telehealth Delivery: Phone vs. Video Visits (ASSIST)

Completed · Not applicable

Conditions studied: Rheumatic Disease, Cardiac Disease, Primary Care, Infectious Disease

In brief

Given the current public health crisis the use of telehealth consultation visits including phone-only and video visits has exponentially increased. This study will investigate if the conduct of telehealth phone only visits is non-inferior in terms of patient satisfaction/experience, adherence to post-visit recommendations such as medications, blood work and other medical testing, follow up care, when compared to the conduct of video delivered telehealth visits. Patients will be randomized to receive a routine care visit via phone only vs. video.

Key facts

Study ID

NCT04616118

Run by

University of Alabama at Birmingham

People needed

269

Starts

2020-05-27

Expected to finish

2021-06-30

Last updated by the study team

2021-08-13

Who can join

Age: 18 and older. Sex: any. Healthy volunteers: accepted.

You may qualify if…

• Access to a phone and video call capacity
• A minimum of 1 visits in the last year with their provider
• Medicare/Medicaid eligible

You may not qualify if…

• Individuals not meeting inclusion criteria

Where it is running

• University of Alabama at Birmingham — Birmingham, Alabama, United States

Full record on ClinicalTrials.gov

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