Performance Feedback in Health Care

Completed · Not applicable

Conditions studied: Influenza

In brief

The Southeast Permanente Medical Group (TSPMG) at Kaiser Permanente Georgia provides performance feedback to its providers. The performance feedback designs can vary and change over time in terms of targets, summary statistics, included measures, and frequency of delivery. The TSPMG health services research group seek to compare different performance feedback designs to identify which are most effective at contributing to performance improvement. The research team will randomly assign providers into different performance feedback conditions, as specified in the protocol. Providers will receive performance feedback through the standard mechanism in which it is conveyed by their supervisor. The objective is to investigate how to design performance feedback for providers to best motivate and support them in improving performance along with existing strategic priorities for care delivery. The reserach team will test alternative designs of performance feedback that vary on the following dimension: 1\) targets for comparison of one's own performance

Key facts

Study ID

NCT04579614

Run by

Kaiser Permanente

People needed

595

Starts

2019-09-23

Expected to finish

2019-12-31

Last updated by the study team

2020-10-08

Who can join

Age: any. Sex: any. Healthy volunteers: accepted.

You may qualify if…

• A healthcare provider practicing at The Southeast Permanente Medical Group in a specialty for which the performance measure being studied is relevant.
• Health care providers include:
• Physicians, Nurse Practitioner, Certified Nurse Midwife, Psych Nurse Specialist, Optometrist, Podiatrist, and Physician Assistant

You may not qualify if…

• Non-Physicians: Registered Nurses excluding nurse practitioners

Where it is running

• Kaiser Permanente Georgia Regional Offices — Atlanta, Georgia, United States

Full record on ClinicalTrials.gov

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