Pilot Study of Video and Telephone Primary Care Visits

Completed · Not applicable

Conditions studied: Telemedicine

In brief

The inability to access and use smartphones or camera-outfitted internet-connected devices during the COVID-19 pandemic relegates certain patients to receive audio-only telemedicine instead of audio/video-based telemedicine. The investigators are conducting a randomized controlled trial in order to characterize patient and provider attitudes towards these two modalities of care and to test the feasibility of a new model to make tablets for video-based care accessible to those who need that. The investigators hypothesize that patient and provider satisfaction will be higher with video-based telehealth when compared to phone-based telehealth.

Key facts

Study ID

NCT04496713

Run by

Johns Hopkins University

People needed

15

Starts

2021-01-24

Expected to finish

2021-12-30

Last updated by the study team

2022-02-09

Who can join

Age: 18 and older. Sex: any. Healthy volunteers: not accepted.

You may qualify if…

• Adult patients scheduled for telephone-based visits who are doing so because of a lack of ability to conduct a video visit (i.e. no tablet/laptop; no access to internet) who live in Baltimore City

You may not qualify if…

• Patients with significant visual or hearing impairment
• Patients that have legal guardians or who are marked as lacking healthcare decision-making capacity
• Patients that have not selected English as their preferred language

Where it is running

• Johns Hopkins Outpatient Center — Baltimore, Maryland, United States

Full record on ClinicalTrials.gov

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