Timely Nudge About Lab Results to Increase myGeisinger Uptake

Completed · Not applicable

Conditions studied: Telehealth, Health Behavior

In brief

The purpose of the current study is to test whether sending email communications in a timely manner - when patients have laboratory results available to view on the myGeisinger patient portal - increases enrollment in the portal.

Key facts

Study ID

NCT04333199

Run by

Geisinger Clinic

People needed

5012

Starts

2020-05-18

Expected to finish

2020-07-01

Last updated by the study team

2021-06-11

Who can join

Age: 18 and older. Sex: any. Healthy volunteers: not accepted.

You may qualify if…

• Geisinger patient for whom a lab was ordered within 30 days prior to email date
• Patient's lab test result released day before email date

You may not qualify if…

• Patient already enrolled in myGeisinger
• Patient has already declined myGeisinger

Where it is running

• Geisinger — Danville, Pennsylvania, United States

Full record on ClinicalTrials.gov

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