Optimizing Gastrointestinal Procedure Appointments

Completed · Not applicable

Conditions studied: Gastrointestinal Disease

In brief

This project will address the question: Does an "enhanced" IVR-T protocol differ in effectiveness from the standard IVR-T protocol in reducing missed appointments and late cancellations for GI endoscopy? Hypothesis: The enhanced IVR-T protocol will be more effective.

Key facts

Study ID

NCT03879616

Run by

Kaiser Permanente

People needed

15974

Starts

2019-03-08

Expected to finish

2021-12-31

Last updated by the study team

2022-02-21

Who can join

Age: 21 and older, up to 120. Sex: any. Healthy volunteers: accepted.

You may qualify if…

• Members scheduled for any GI procedure (upper endoscopy, colonoscopy, or both), with or without anesthesia, at all three clinical sites (Franklin, Rock Creek, Lone Tree) will be included if their procedure is scheduled ≥ 2 days prior to the procedure. The IVR-T protocol will be adapted based on the wait time between appointment scheduling and the date of the procedure.
• Members with all clinical indications (screening, diagnosis, or surveillance), will be included.

You may not qualify if…

• KPCO members who request not to participate in research or not to receive IVR-T or email outreach
• KPCO members in the "break the glass" or "code pink" protocols.
• Members whose procedure is scheduled < 2 days prior to the procedure.

Where it is running

• Kaiser Permanente — Aurora, Colorado, United States

Full record on ClinicalTrials.gov

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