Impact of Adherence Education and Monitoring on Community Pharmacy Star Ratings and Patient Satisfaction

Completed · Not applicable

Conditions studied: Adherence, Patient

In brief

Does monthly adherence monitoring and education by a pharmacy resident impact Kroger star ratings, compared to the current standard?

Key facts

Study ID

NCT03848884

Run by

Virginia Commonwealth University

People needed

34

Starts

2019-03-01

Expected to finish

2019-10-16

Last updated by the study team

2019-10-18

Who can join

Age: 18 and older. Sex: any. Healthy volunteers: not accepted.

You may qualify if…

• 18 years or older
• Patients pre-identified by Kroger analytics in ClinicalQ - Patients with PDC < 80%
• Patient taking oral diabetes medications and/or RASA medications (ACE-I, ARB, direct renin inhibitor)

You may not qualify if…

• Patients who are enrolled in MedSync or Autorefill program
• Patients who are lost to follow-up
• Incomplete/missing documentation of an encounter
• Prisoners, children

Where it is running

• Virginia Commonwealth University — Richmond, Virginia, United States

Full record on ClinicalTrials.gov

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