Application of Behavioral Economics to Improve eConsult

Completed · Not applicable

Conditions studied: Quality of Health Care

In brief

Using behavioral economics, the study objective is to increase the efficiency, quality, and timeliness of care for Los Angeles County (LAC) Department of Health Services (DHS) patients by nudging specialists toward more effective use of eConsult, a web-based consultation and communication portal for Primary Care Providers (PCPs) and specialists, improving access for patients in greatest need of specialty care.

Key facts

Study ID

NCT03784950

Run by

University of Southern California

People needed

220

Starts

2017-03-01

Expected to finish

2018-08-31

Last updated by the study team

2018-12-24

Who can join

Age: 18 and older. Sex: any. Healthy volunteers: not accepted.

You may qualify if…

• LACDHS providers who are eConsult system users

You may not qualify if…

• None

Where it is running

• Los Angeles County Department of Health Services — Los Angeles, California, United States

Full record on ClinicalTrials.gov

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