Mobile-based Social Services Screening and Referral Tool in an Pediatric Emergency Department

Completed · Not applicable

Conditions studied: Poverty, Social Determinants of Health, Mobile Applications, Pediatric ALL, Emergencies

In brief

This study will determine the feasibility and effectiveness of using a mobile-based social services screening and referral tool in an urban pediatric Emergency Department (ED). Families will be offered the option to either download the tool, known as HelpSteps, as a mobile application ("app") on a personal cell phone or to use the app on a provided tablet. After leading the family through a brief social needs screening survey, HelpSteps will recommend local social service agencies based on identified needs and location. Families will then complete a brief survey on the ease of use of the tool as well as receive a follow-up call to ask about usefulness of the tool in solving social problems. The investigators will also ask physicians to fill out a brief survey about the use of the tool in the ED.

Key facts

Study ID

NCT03562910

Run by

Boston Children's Hospital

People needed

266

Starts

2019-05-13

Expected to finish

2020-12-11

Last updated by the study team

2021-03-02

Who can join

Age: 18 and older. Sex: any. Healthy volunteers: accepted.

You may qualify if…

• All parents/caregivers or patients 18 and older presenting to a pediatric emergency department

You may not qualify if…

• Non-English speaking
• Parents/caregivers or patients Families whose children are triaged to high acuity

Where it is running

• Boston Children's Hospital — Boston, Massachusetts, United States

Full record on ClinicalTrials.gov

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