Effectiveness of Lay Navigators in Meeting Cancer Patients' Non-Clinical Needs: A Pilot Study
Completed · Not applicable
Conditions studied: Breast Cancer, Gynecologic Cancer, Neck Cancer, Head and Neck Cancer, Gastrointestinal Cancer, Thoracic Cancer, Cutaneous Tumor, Urologic Cancer, Neurologic Cancer, Lymphoma, Sarcoma, Bone Marrow Transplant
In brief
The Stanford Cancer Center is undertaking a Transformation Initiative in order to improve the quality of care and care coordination across the continuum of care. The newest innovation is to introduce lay navigators to specified high-need patients. The larger goal of the project is to assess whether lay navigators can address non-clinical patient needs in a timely fashion and appropriately connect them with their clinical team when warranted. It is expected that proactive interaction with patients will decrease patient anxiety/stress related to their cancer and facilitate higher patient engagement and improved management of physical, social,and emotional health. For the pilot project, the smaller goal is to understand: how lay navigator time is used; the types and frequency of issues brought up by patients; resources that patients are given or referred to; type and frequency of mode of contact with patients; and patients' acceptance of navigators based on refusal. An electronic intake form will be used to collect this information so that data can be analyzed regularly to inform changes to the navigator program as needed.
Key facts
- Study ID
- NCT03245788
- Run by
- Stanford University
- People needed
- 1053
- Starts
- 2017-02-15
- Expected to finish
- 2018-12-31
- Last updated by the study team
- 2019-04-08
Who can join
Age: 18 and older. Sex: any. Healthy volunteers: not accepted.
You may qualify if…
- New patient to eligible Cancer Care Program (CCP)
- Biopsy positive
- Plan to receive at least one treatment modality at Stanford: surgery, chemotherapy and/or radiation therapy
- Cancer that is treated by any of the following CCPs: Breast, Gynecologic oncology, Head/neck, Cutaneous (melanoma only), Thoracic, Gastrointestinal
- Patient has even numbered MRN
You may not qualify if…
- Anyone with odd numbered MRN
- Anyone in other cancer programs that are not included
- Biopsy negative
- No treatment modality received
- Patients with already established care/treatment i.e. not new patients
Where it is running
- Stanford Cancer Center — Palo Alto, California, United States
Full record on ClinicalTrials.gov
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