Family Input for Quality and Safety
Completed · Not applicable
Conditions studied: Patient Safety
In brief
This project aims to create and evaluate a tool that gathers patient and family member feedback and makes it rapidly available to providers, enabling nimble and responsive safety and quality improvement efforts. Aim 1. Determine feasibility and acceptability of the patient data collection and provider dashboard tool. The investigators will conduct usability testing prior to study start, measure user (patients and providers) engagement over time, and gather feedback about the tool at study end. This will test the hypothesis that patient and caregiver characteristics will predict tool use. Aim 2. Assess whether reporting patient- and caregiver- observed processes of care to providers leads to changes over time. The investigators hypothesize that performance on structured items of interest will improve over time with rapidly available data presented to providers. Aim 3. Estimate tool implementation effect sizes, using a pre-post design, on medical errors.
Key facts
- Study ID
- NCT03202888
- Run by
- University of California, San Francisco
- People needed
- 435
- Starts
- 2017-06-26
- Expected to finish
- 2018-04-27
- Last updated by the study team
- 2018-10-26
Who can join
Age: any. Sex: any. Healthy volunteers: accepted.
You may qualify if…
- Patient and caregiver participants will be recruited from admitted patients and their family members on the medical-surgical units at UCSF's Benioff Children's Hospital during the study period.
- Eligible providers will be the participating hospitalists during the study period.
- All nurse managers on the units and the patient safety and quality managers for the units will be eligible. All nurses will be eligible on the participating units.
You may not qualify if…
- Patients who are youth in the foster care system will not be eligible.
- Patients or parents/guardians who do not have smart phones will not be eligible.
- There are no provider or nurse or quality manager exclusions.
Where it is running
- UCSF Benioff Children's Hospital — San Francisco, California, United States
Full record on ClinicalTrials.gov
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