Discharge Follow-up Phone Call Program

Completed · Not applicable

Conditions studied: Discharge Follow-up Phone Calls

In brief

The goal of this project is to quantify the impact of post-hospital discharge follow-up phone calls on hospital readmission, ED visits, patient satisfaction, and mortality in a general medicine inpatient population. We will obtain exploratory information on patient sub-groups at high risk for hospital readmission and on those experiencing high benefit from the follow-up phone call intervention. In addition, we will obtain data on discharge plan implementation assistance needed to support a successful transition from inpatient to outpatient care among those reached by the intervention phone call.

Key facts

Study ID

NCT03050918

Run by

Vanderbilt University Medical Center

People needed

3054

Starts

2017-02-20

Expected to finish

2018-04-15

Last updated by the study team

2019-07-29

Who can join

Age: 18 and older. Sex: any. Healthy volunteers: not accepted.

You may qualify if…

• VUMC patients discharged after an inpatient status hospital stay on a general medicine service.

You may not qualify if…

• patients who experience in-hospital death
• patient discharged to any post-acute care facility or inpatient hospice
• left the hospital against medical advice

Where it is running

• Vanderbilt University Medical Center — Nashville, Tennessee, United States

Full record on ClinicalTrials.gov

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