Improving Diabetes Care Through Effective Personalized Patient Portal Interactions

Completed · Not applicable

Conditions studied: Diabetes Mellitus

In brief

Patient-facing eHealth technologies, such as online patient portals, connect patients with the healthcare system, help them access their health information, and support self-management of health conditions. This study tested an intervention to improve adoption and use of the My HealtheVet patient portal for diabetes management.

Key facts

Study ID

NCT02953262

Run by

VA Office of Research and Development

People needed

275

Starts

2019-07-22

Expected to finish

2020-09-30

Last updated by the study team

2023-07-28

Who can join

Age: 18 and older, up to 85. Sex: any. Healthy volunteers: not accepted.

You may qualify if…

• Veterans
• Hemoglobin A1c result >=8.5% at most recent lab test prior to recruitment
• Non use of the VA patient portal, defined by not being registered or registered with no activity in 12 months
• Currently being seen at one of the sites participating in the study (upcoming appointment scheduled)

You may not qualify if…

• Non-Veterans
• Controlled hemoglobin A1c levels (A1c<8.5%) at most recent lab test prior to recruitment
• Recent use of the patient portal

Where it is running

• VA Bedford HealthCare System, Bedford, MA — Bedford, Massachusetts, United States
• VA Boston Healthcare System Jamaica Plain Campus, Jamaica Plain, MA — Boston, Massachusetts, United States

Full record on ClinicalTrials.gov

Trial information comes from ClinicalTrials.gov and is refreshed daily. TrialsForMe does not provide medical care and does not run the studies it lists.