eHealth Partnered Evaluation Initiative

Completed · Not applicable

Conditions studied: Non-secure Message Senders

In brief

On October 1, 2016, the VHA Office of Telehealth and the Connected Health Office will merge to create a single entity that will be responsible for the implementation and evaluation of eHealth technologies across the healthcare system. In an effort to successfully fulfill its mission, the new combined Connected Health/Telehealth Office is pledging $1,100,000 for an eHealth Partnered Evaluation Initiative (PEI) to support the further implementation of eHealth technologies across VHA, and to measure their impacts on dimensions of access and other outcomes. Developed in close consultation with leadership of the new office, the proposed objectives of the eHealth PEI are to (1) implement a patient-level "supported adoption intervention" for secure messaging and evaluate the impact of secure messaging use through a rapid, one-year randomized trial; and (2) evaluate the initial rollout of VHA's automated telehealth text messaging system to Veterans and clinical team members.

Key facts

Study ID

NCT02665468

Run by

VA Office of Research and Development

People needed

1196

Starts

2016-02-01

Expected to finish

2017-09-30

Last updated by the study team

2019-02-18

Who can join

Age: 18 and older, up to 99. Sex: any. Healthy volunteers: accepted.

You may qualify if…

• Authenticated My HealtheVet users who have not sent a secure message
• Active patients who have an appointment scheduled in the following year

You may not qualify if…

• Authenticated My HealtheVet users who have sent a secure message
• Inactive patients (who do not have an appointment scheduled in the following year)

Where it is running

• Birmingham VA Medical Center, Birmingham, AL — Birmingham, Alabama, United States
• Edith Nourse Rogers Memorial Veterans Hospital, Bedford, MA — Bedford, Massachusetts, United States
• VA Pittsburgh Healthcare System University Drive Division, Pittsburgh, PA — Pittsburgh, Pennsylvania, United States
• VA Salt Lake City Health Care System, Salt Lake City, UT — Salt Lake City, Utah, United States

Full record on ClinicalTrials.gov

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