Encouraging Patient-Centered Communication in Clinical Video Telehealth Visits

Completed · Not applicable

Conditions studied: Diabetes Mellitus

In brief

Diabetes is common, it is expensive, and it is a chronic condition. Estimates put the prevalence of diabetes at almost 20 percent in VA patients. Poorly controlled diabetes leads to a number of complications including cardiovascular disease, blindness, amputation, and end stage renal disease. Adherence to medication regimens (as well as lifestyle factors such as diet and exercise) is important to achieve diabetes care goals. Adherence to recommended care is related at least in part to effective communication in medical encounters. This project is designed to test a video intervention to improve patients' communication behaviors. Providers will also receive a pamphlet with specific recommendation to improve communication skills. The project will assess the impact of the training programs on communication and outcomes. The study is designed to help make patient care more patient-centered, which is one of the six aims for improvement in the IOM Report, Crossing the Quality Chasm and is a goal of VA transformation efforts.

Key facts

Study ID

NCT02522494

Run by

VA Office of Research and Development

People needed

102

Starts

2016-07-01

Expected to finish

2020-03-31

Last updated by the study team

2022-08-04

Who can join

Age: 18 and older. Sex: any. Healthy volunteers: not accepted.

You may qualify if…

• Diagnosis of type 2 diabetes mellitus,
• Hemoglobin A1c not controlled,
• Adults,
• Age 18 or older

You may not qualify if…

• Dementia,
• Lives in skilled nursing facility,
• Terminal medical condition,
• Drug-induced diabetes,
• Blind or deaf.

Where it is running

• Rocky Mountain Regional VA Medical Center, Aurora, CO — Aurora, Colorado, United States
• Jesse Brown VA Medical Center Community-Based Outpatient Clinic Lake Side Divison, Chicago, IL — Chicago, Illinois, United States
• Jesse Brown VA Medical Center, Chicago, IL — Chicago, Illinois, United States

Full record on ClinicalTrials.gov

Trial information comes from ClinicalTrials.gov and is refreshed daily. TrialsForMe does not provide medical care and does not run the studies it lists.