Decreasing Patient Dissatisfaction With Unplanned Cesarean Sections

Completed · Not applicable

Conditions studied: Patient Satisfaction, Cesarean Section

In brief

Patient satisfaction after an unplanned cesarean section was studied and in the previous study it was noted that there were common themes that lead to patient dissatisfaction. The four common themes were: lack of trust regarding the indications for surgery, communication issues, loss of control, and fear during the situation. The purpose of this second phase of this study is to try and improve patient dissatisfaction by offering additional emotional support prior to the c/s with the hope of decreasing the trust issues toward physicians, decreasing the communication barriers, and decreasing the fear and loss of control. The additional emotional support that will be received prior to the cesarean section will be scripted based upon the findings of the investigators' prior study - the patient will be asked four questions and each question addresses the four themes that were noted in the previous study.

Key facts

Study ID

NCT02472327

Run by

Albany Medical College

People needed

208

Starts

2015-06-01

Expected to finish

2017-05-01

Last updated by the study team

2018-01-12

Who can join

Age: any. Sex: female. Healthy volunteers: not accepted.

You may qualify if…

• pregnant patient admitted at Albany Medical Center
• Faculty group patient

You may not qualify if…

• -Patients who have scheduled cesarean sections

Where it is running

• Albany Medical College — Albany, New York, United States

Full record on ClinicalTrials.gov

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