Health Coach Program to Improve Chronic Disease Outcomes Following an Emergency Department Visit

Completed · Not applicable

Conditions studied: Diabetes Mellitus, Hypertension

In brief

The purpose of this study is to determine whether health coaching initiated in the emergency department (ED) reduces subsequent ED visits, increases primary care visits, and positively impacts health outcomes in patients with diabetes and/or hypertension.

Key facts

Study ID

NCT02386540

Run by

Alameda County Medical Center

People needed

295

Starts

2015-02-06

Expected to finish

2018-12-10

Last updated by the study team

2018-12-19

Who can join

Age: 18 and older. Sex: any. Healthy volunteers: not accepted.

You may qualify if…

• Willing to work with a health coach
• Plans to reside in Alameda County for the next year
• Has a reliable phone number
• Speaks English or Spanish
• 18 years of age or older
• Meets at least one of the following three criteria: (1) Low medication adherence defined as a continuous medication gap of at least 1 month in the past year OR a new diagnosis of diabetes and/or hypertension; (2) No patient-identified primary care provider (PCP) or no visit to PCP in 1 year; (3) One or more visits to the ED in the last 6 months.

You may not qualify if…

• Life-expectancy less than 1 year
• Poorly controlled psychiatric illness
• Homeless
• Active and frequent use of illicit substances
• Currently incarcerated
• Already enrolled in a program for patients with high rates of hospitalization and/or emergency department visits
• Unable to consent due to an unstable condition or serious emotional or neurologic condition
• Admitted or anticipated to be admitted to the hospital from the ED

Where it is running

• Highland Hospital - Alameda Health System — Oakland, California, United States

Full record on ClinicalTrials.gov

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