Use of a Brief Phone Call After ED Discharge

Completed · Not applicable · Has a placebo group

Conditions studied: Discharge Planning, Emergency Medicine, Geriatrics, Patient Readmission

In brief

The purpose of this study is to determine whether a phone call from a nurse within 1-3 days after discharge from the Emergency Department (ED) decreases return visits to the ED/ hospital admissions/ death (combined outcome) in patients age 65 and above. As secondary outcomes, time to follow up appointment with physician and economic impact of this intervention will be assessed. Patients 65 years of age and older will be randomized following discharge from the ED into one of two groups. Group 1(Intervention) will receive a phone call collecting information about understanding of ED discharge instructions and guiding patient through the discharge instructions, and Group 2 (Placebo) will receive a follow up phone call for a satisfaction survey. We hypothesize return visits to the ED and readmission to the hospital will decrease as a result of the nurse phone call intervention.

Key facts

Study ID

NCT01893931

Run by

University of North Carolina, Chapel Hill

People needed

2003

Starts

2013-08-01

Expected to finish

2016-05-01

Last updated by the study team

2016-07-11

Who can join

Age: 65 and older. Sex: any. Healthy volunteers: not accepted.

You may qualify if…

• All patients age 65 and above discharged from the ED
• English speaking

You may not qualify if…

• Younger than 65 years of age
• Unable to pass 6-item memory screener
• Lives in skilled nursing facility

Where it is running

• University of North Carolina — Chapel Hill, North Carolina, United States

Full record on ClinicalTrials.gov

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