Nurse Telephone Management of Cholesterol in Diabetes

Completed · Not applicable

Conditions studied: Type 1 Diabetes, Type 2 Diabetes

In brief

The current project is evaluating the effect of a nurse-administered phone care in diabetes to improve access to care and healthcare delivery. The setting is a federally qualified community health center serving over 1600 diabetic patients, 80% of whom are Latino. Using our diabetes registry, we have randomly assigned 762 patients to either participate in a telephone-based, nurse-run outreach program (N=381) or to continue with usual care(N=381). Three of our registered nurses learned algorithms addressing management of cholesterol, blood pressure, kidney disease, aspirin use, eye screening, and pneumovax and influenza vaccines. The program began recruitment in September 2005 and has finished follow up in May 2007. The program initially focused only on cholesterol management utilizing national guidelines and algorithms on patients with elevated cholesterol (LDL) levels but has expanded to include glycemic and blood pressure control. We found that Registered Nurses were able and willing to provide telephone care to diabetic patients according to moderately complex algorithms and to track patient data electronically with overall job satisfaction. Overall, the nurses have expressed enthusiasm but have also experience frustrations with maintaining contact and improving motivation in patients. The impact of this program on diabetes outcomes and its cost-effectiveness is currently being analyzed with the goal of implementing this program in our institution.

Key facts

Study ID

NCT00950963

Run by

Denver Health and Hospital Authority

People needed

762

Starts

2005-09-01

Expected to finish

2008-06-01

Last updated by the study team

2015-04-28

Who can join

Age: 17 and older. Sex: any. Healthy volunteers: not accepted.

You may qualify if…

• Patients included in Denver Health diabetes registry.
• Type I and Type II diabetic patients
• Age >17 years old
• Actively utilizing Westside Clinic for their primary care (at least two visits in the past year)
• Speak either English or Spanish.
• Exclusion Criteria:We sought to maximize the generalizability of the study and therefore had only minimal exclusion criteria:
• Pregnant or lactating women
• Patients with end-stage renal disease (creatinine > 3.0 mg/dl)
• Patients with a co-morbid illness with life expectancy less than 12 months, (e.g. terminal cancer or Child's Class C hepatic cirrhosis).

Where it is running

• Denver Health, Westside Clinic — Denver, Colorado, United States

Full record on ClinicalTrials.gov

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