Automated Telephone Outreach With Speech Recognition to Improve Diabetes Care: A Randomized Controlled Study

Completed · Not applicable

Conditions studied: Diabetes Mellitus

In brief

The purpose of this study is to evaluate the effectiveness of automated telephone outreach with speech recognition to improve diabetes care.

Key facts

Study ID

NCT00790530

Run by

Harvard Pilgrim Health Care

People needed

1200

Starts

2006-06-01

Expected to finish

2007-10-01

Last updated by the study team

2008-11-13

Who can join

Age: 18 and older. Sex: any. Healthy volunteers: accepted.

You may qualify if…

• Age 18 years or older
• Diabetes, defined as either 1) filled a prescription for insulin or an oral hypoglycemic agent; or, 2) had two outpatient or one inpatient or two outpatients encounter claims with an ICD9-CM or CPT code indicating diabetes.
• Gap in a key diabetes management metric as evidenced by no claim for a dilated eye examination in the prior 15 months and no claim for one or more of the following tests: glycated hemoglobin, LDL-cholesterol, or microalbumin. (Individuals with evidence of having received ACE-inhibitors or angiotensin receptor blockers were considered to have had a microalbumin test.)

You may not qualify if…

• No primary care clinician in the data base
• Those who had previously asked the health plan to exclude them from research or quality improvement
• Women whose claim records contained diagnoses suggesting gestational diabetes

Where it is running

• Harvard Pilgrim Health Care — Boston, Massachusetts, United States

Full record on ClinicalTrials.gov

Trial information comes from ClinicalTrials.gov and is refreshed daily. TrialsForMe does not provide medical care and does not run the studies it lists.