Piloting IVR (Interactive Voice Response) for Chronic Pain Treatment

Completed · Not applicable

Conditions studied: Chronic Pain

In brief

This study is designed to develop and test the use of Interactive Voice Response (IVR) technology to deliver pain management treatment. IVR allows individuals to receive and provide information by using their touchtone telephone. This will allow more people with chronic pain to receive treatment even if they are not able to drive to an appointment regularly. In the first part of the study, the investigators will develop new materials like patient handbooks and pre-recorded explanations about common pain control techniques. In the second part of the study, a small number of persons with chronic pain will receive treatment using the new materials. We will ask for their feedback about how well they liked using the new materials and if the materials are understandable. This will allow us to revise the materials if we need to prior to studying them with a larger group of people with chronic pain.

Key facts

Study ID

NCT00651924

Run by

US Department of Veterans Affairs

People needed

27

Starts

2008-12-01

Expected to finish

2009-04-01

Last updated by the study team

2015-04-28

Who can join

Age: 18 and older. Sex: any. Healthy volunteers: not accepted.

You may qualify if…

• Pain for at least 6 months;
• Average pain level of >3 on a scale of 0 (no pain) to 10 (worst imaginable);
• Access to touchtone phone

You may not qualify if…

• Current alcohol or substance abuse;
• Current psychosis;
• Current suicidal ideation;
• Current life threatening or acute physical illness

Where it is running

• VA Connecticut Healthcare System West Haven Campus, West Haven, CT — West Haven, Connecticut, United States

Full record on ClinicalTrials.gov

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