Post-Discharge Follow-Up Phone Call by a Pharmacist and Impact on Patient Care

Completed · Phase 2

Conditions studied: Readmission, Hospital

In brief

The purpose is to analyze whether a follow-up telephone call by a pharmacist after patient discharge from the hospital can improve patient outcomes. Patients will be interviewed via telephone within 72 hours of being discharged home from the hospital. Patients will be questioned on three main topics. They are: 1. Medical care 2. Medications 3. Follow-up appointments The purpose is to find out if people understand discharge medications, have obtained those medications, are having any problems with their medications and have scheduled necessary follow-up appointments. It will be determined if a telephone call by a pharmacist will prevent patients from needing to go to the Emergency Room or being admitted back to the hospital.

Key facts

Study ID: NCT00332514
Run by: Boston Medical Center
People needed: 200
Starts: 2004-03-01
Expected to finish: 2008-01-01
Last updated by the study team: 2016-02-23

Who can join

Age: 18 and older. Sex: any. Healthy volunteers: accepted.

You may qualify if…

admission to Internal Medicine Service on the Menino Pavilion, either Firm A or B at Boston Medical Center located in Boston, MA
age greater than or equal to 18 years
discharge to home from the inpatient General Medical Service
English-speaking or lives with English-speaking person
access to a working phone

You may not qualify if…

admission to any other service at Boston Medical Center located in Boston, MA besides Internal Medicine Firms A or B
age less than 18 years
discharge to site other than home
non-English-speaking or does not live with an English-speaking person
no access to a working phone

Where it is running

Boston Medical Center — Boston, Massachusetts, United States

Full record on ClinicalTrials.gov

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