Improving the Outpatient Referral Process With Electronic Communications

Completed · Not applicable

Conditions studied: Communication, Interprofessional Relations

In brief

An electronic referral application will be developed and integrated into the existing outpatient information system. The primary goal of this software is to improve the quality and coordination of patient care by increasing physician-to-physician communication. The investigators anticipate that improved communications will also enhance physician and patient satisfaction and provide cost savings. These outcomes will be formally evaluated following implementation of the application.

Key facts

Study ID

NCT00129064

Run by

Brigham and Women's Hospital

People needed

200

Starts

2005-11-01

Expected to finish

2007-03-01

Last updated by the study team

2007-04-24

Who can join

Age: 18 and older. Sex: any. Healthy volunteers: not accepted.

You may qualify if…

• Any referral initiated by a PCP at the study sites for a patient to go to a specialist for the first time

You may not qualify if…

• Referrals for repeat specialist visits or referrals not initiated by a PCP

Where it is running

• Brigham and Women's — Boston, Massachusetts, United States

Full record on ClinicalTrials.gov

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